Privacy Policy

Last updated: September 18, 2026

Venting Works places great importance on protecting your personal information. This Privacy Policy explains what personal information may be collected when you use Venting Works, why it is collected, how it is used and protected, and the rights you have regarding your personal information.

Venting Works is a free directory that allows people looking for home help and people offering home-help services to find and contact one another.

1. Information We Collect

When you create or use a Venting Works account, we may collect information that you provide, including:

  • • your username;
  • • your email address;
  • • your first and last name, when you choose to provide them;
  • • your telephone number, when you choose to provide it;
  • • your profile picture;
  • • information you add to your profile or listings;
  • • information you provide when communicating with another user through the website's features.

When you publish a home-help provider profile or an available position, we also collect the information you choose to include in the listing, such as the services offered or requested, geographic area, availability, rate or compensation, number of hours, languages spoken or requested, and desired start date.

Certain technical information necessary for the operation and security of the website may also be processed, including your IP address, information about your browser or device, and login data.

2. Information You Choose to Make Public

Venting Works is a public directory. Information you choose to include in the public portions of your profile or listings may therefore be viewed by visitors and other users of the website.

When a telephone number is added to a listing and the user chooses to make it accessible, it may be displayed to visitors through a button provided for this purpose.

We recommend that you do not publish sensitive, confidential, or unnecessary personal information in your listing.

You are responsible for the information you voluntarily choose to make public on your profile or in a listing.

3. How We Use Personal Information

Personal information collected by Venting Works is used to:

  • • create, authenticate, and manage user accounts;
  • • allow users to publish and manage profiles and listings;
  • • allow users to contact one another;
  • • transmit communications made through contact forms;
  • • allow account recovery and password resets;
  • • operate, administer, and secure the website;
  • • prevent abuse, fraudulent activity, or unauthorized use of the service;
  • • respond to questions, requests, and complaints from users;
  • • comply with applicable legal obligations.

We do not use your personal information for purposes incompatible with those for which it was collected unless permitted by law or appropriate consent has been obtained.

4. Communications Between Users

Venting Works allows users to communicate directly with one another through contact forms integrated into the directory.

When a user uses a contact form to communicate with someone who has published a listing, the information provided through that form is used to transmit the communication to the intended recipient.

Venting Works is not a party to agreements entered into between users as a result of these communications.

We recommend that you do not provide particularly sensitive or confidential information in an initial message.

5. Cookies

Venting Works uses cookies and similar technologies that are necessary for the operation of the website. These may be used to:

  • • allow users to log in and maintain an active session;
  • • remember certain choices;
  • • operate user-account features;
  • • help maintain the security of the website.

When you select “Remember Me,”a cookie may be used to keep you logged in for a longer period.

At this time, Venting Works does not use cookies for targeted advertising and does not use advertising analytics tools such as Google Analytics or Meta Pixel.

You can configure your browser to block or delete certain cookies. However, blocking necessary cookies may prevent certain website features from functioning properly.

6. Service Providers

Venting Works uses third-party services and technologies to operate the website, including WordPress, Directorist, and GoDaddy..

These service providers may process certain technical data or personal information to the extent necessary to operate, host, maintain, or secure the website.

Venting Works does not sell your personal information.

Information may also be disclosed when such disclosure is required or permitted by law.

7. Retention and Deletion

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal obligations.

When personal information is no longer required, it is destroyed or anonymized in accordance with applicable requirements, subject to information that must be retained for legal, administrative, or security purposes.

Users may also contact Venting Works to request the deletion of their account or personal information, subject to exceptions provided by law.

8. Protection of Personal Information

Venting Works takes reasonable measures to protect personal information against loss, theft, and unauthorized access, use, disclosure, or modification.

Administrative access to personal information is limited to what is necessary to operate and manage the service.

Despite these measures, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

9. Your Rights

Subject to the conditions and exceptions provided by applicable law, you may request access to personal information Venting Works holds about you and request the correction of information that is inaccurate, incomplete, or ambiguous.

Certain information can also be viewed or modified directly through your Venting Works account.

You may contact the person responsible for the protection of personal information to exercise your rights or to ask a question or make a complaint regarding the handling of your personal information.

The CAI specifically confirms the right to request access and correction from the person responsible for the protection of the company’s personal information.

10. Privacy Complaints

Any complaint concerning the collection, use, disclosure, retention, or protection of personal information by Venting Works may be submitted to the person responsible for the protection of personal information.

The complaint will be reviewed within a reasonable period, and a response will be provided where appropriate.

11. Changes to This Privacy Policy

Venting Works may modify this Privacy Policy to reflect changes to the website, its practices, or applicable legal requirements.

Any changes will be published on this page, and the date of the most recent update will be indicated at the beginning of the policy. Users will be notified of changes when required by law.

12. Person Responsible for the Protection of Personal Information

Person Responsible for the Protection of Personal Information
Venting Works
Email : info@ventingworks.ca

For questions about this Privacy Policy, to exercise a right concerning your personal information, or to make a privacy complaint, you may contact the person responsible at the email address above.