Here you’ll find answers to the most frequently asked questions about Venting Works. If you can’t find the information you’re looking for, you can contact us.
Using Venting Works
What is Venting Works?
Venting Works is a free directory that helps individuals and families find in-home support services in their area. It also allows people who offer these services to create and publish a profile free of charge.
Is Venting Works free to use?
Yes. Browsing profiles, posting a request for help, and creating a service profile are all free.
Who can use Venting Works?
The website is intended for individuals and families looking for in-home support, as well as people who wish to offer their services in this field.
What types of services can I find?
Services may include companionship, assistance with daily activities, meal preparation, light housekeeping, errands, spending time with someone who needs support, and other forms of in-home assistance.
How can I find someone who offers in-home support?
Click “Find Help” and browse the available profiles. You can use the search options to find people offering services that match your needs and your area.
How can I post a request for help?
Use the option to post a request and provide a general description of the assistance you are looking for. Never include your exact address, phone number, email address, or other confidential information in a public listing.
Offering Your Services
How can I offer my services?
Click “Offer My Services” and create your profile. You can include information about your experience, the services you offer, your general availability, and the area you serve.
Do I need to be a business to create a profile?
No. Individuals who offer in-home support services may also create a profile, provided they comply with the laws and obligations that apply to their situation.
Are profiles published immediately?
New submissions may be reviewed before they are published to ensure that they comply with the website’s rules. However, this moderation does not constitute verification of a person’s qualifications, identity, or background.
How can I edit or delete my profile or listing?
Log in to your account to access your posts. You can edit the information displayed or request that a post be removed. If you experience any problems, please use the “Contact Us” page.
Communications, Payments and Responsibilities
Is Venting Works a placement agency or an employer?
No. Venting Works only provides a platform that allows users to find and communicate with one another. Venting Works is not a placement agency, an employer, or a provider of care or other services.
Does Venting Works choose someone for me?
No. Each user is responsible for evaluating profiles, asking any necessary questions, and deciding who they wish to communicate with or enter into an arrangement with.
Who determines the rates and terms of service?
Rates, schedules, tasks, and other terms are agreed upon directly between users. Venting Works does not set prices, process payments, or participate in agreements made between users.
Does Venting Works guarantee the services offered?
No. The presence of a profile on the website does not constitute a recommendation, certification, or guarantee. Users should conduct their own checks before making a decision.
Does Venting Works conduct background checks?
Unless otherwise clearly stated, Venting Works does not conduct criminal background checks or verify references, licences, training, or professional qualifications. Users are responsible for requesting and verifying any information they consider necessary.
Privacy and Safety
What information can I post?
You may post general information about the services you offer or are looking for, your availability, and your general area. Do not publicly post your exact address, phone number, email address, detailed medical information, or other confidential information.
How can I communicate with another user?
Use the private communication methods available on the website. Avoid sharing sensitive personal information until you have established a reasonable level of trust.
How can I determine whether someone is trustworthy?
Ask questions, request references, and verify any relevant qualifications. For a first meeting, choose a public place or make sure someone you trust knows the details of the meeting. You should also review our “Safety Guidelines” page.
What should I do if a profile or message seems suspicious?
Stop communicating with the person and report the situation to Venting Works through the “Contact Us” page. In cases involving fraud, threats, or immediate danger, contact the appropriate authorities.
Can I use Venting Works in an emergency?
No. Venting Works is not an emergency service. If someone is in immediate danger or requires urgent assistance, call 911 or contact the appropriate emergency service.
Where can I find the website’s policies?
You can access the Privacy Policy and Terms of Use using the links at the bottom of each page.